Click here for delivery terms

FAQ's

When will I get my delivery?
See our delivery page for more info on delivery and delivery times.

What's the minimum order?
£30 for free delivery. There is a delivery fee of £5 for orders under £30.

Can I get contactless delivery?
Yes, we will take payment online and then leave your order on your doorstep.

I can't see my favourite drink - can I order?
Of course! Send us an email or give us a call (020 8691 1578) and we can sort it out. We're able to deliver anything we have in the shop, but we don't have enough time right now to programme each product we stock on here!

Can I speak to somebody on the phone?
Absolutely, we're always happy to chat over the phone (020 8691 1578). Feel free to call us to place an order or perhaps talk through some of the drinks we have in the shop.

Is the shop open?

Yes! We are currently operating a 2 customers at a time system in store. We’re stocked with good drinks, fresh goods and store cupboard essentials, but not everything you see online will be in stock in the shop. If you’re after anything in particular give us a call to check ahead.

Opening times can be found here

Is Joyce open?
Joyce is currently closed but planning to re-open soon (July/August 2020).

Do you deliver to my address?
We can deliver anywhere in SE4. Don't hesitate to get in touch with us if you are just outside this though. Send us a message and we will do what we can!

How are things going over at Salthouse Bottles?
Great - thanks for asking! But as a small business, obviously the current situation is perilous & unnerving. We care about supporting our staff and suppliers/makers we work with and hope that we can continue to do this and ride out this bump in the road to continue to provide you with good drinks.

Joyce is going to have a much tougher time of it. We have plans to tough this out as best we can - one of our best plans is to cross our fingers.

How can we best support your business?
We wouldn't be where we are today without all of your support, so just continue to think of us and spend your well earned wages with us, rather than heading to the bigger companies. Also consider buying gift vouchers - save it until things get better and come and get some nice things from us.  

Can I still order through Uber Eats?
As of 27th March 2020 we have paused our Uber Eats service while we focus on online orders for delivery.

Can I get a growler-fill?
Pre-filled growlers are available in the shop, ready to go in the fridge. 

Anything else?
Stay healthy, wash your hands and look after each other.